Heating and Air

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When your Air Conditioning or Heating system needs replacing or upgrading Contact one of our experienced sales staff at James Lane Air Conditioning, Heating & Plumbing for the latest Carrier systems.

Customer Assured Pricing

We at James Lane Air Conditioning, Heating & Plumbing would like you to know that our service department has adopted a new method of pricing service work. It is nationally recognized, and was developed to make sure that you, Our Customer could feel in control of a service call from beginning to end. For many years, those in our business have used the “Time & Material” method of pricing service work. We would tell you that there would be some basic charges for the initial on-site period (usually one-half hour) and then $xx.xx dollars per hour plus materials from that point on. One problem with the “Time & Material” method is that some customers are in the unfortunate position of paying more for a given service task than others because the technician on the job is very good, but slower than others. Sometimes poor weather conditions slow down a job, causing you to pay a higher final cost. Or maybe a part needed for your system is not on the truck, and you pay for the time it takes to obtain it.

In the past, we had no better way to price service work. But new developments in our industry now make it possible to offer you a better choice: Customer Assured Pricing. A nationally respected organization has accumulated data on the proper time to complete thousands of service tasks. This time is based on a fully trained and qualified technician with the latest diagnostic tools arriving at you home or business.

We will now give you a firm Price for the trip and thorough diagnosis of your system, which we call our “diagnostic charge”, first. Then, once we discover the problem, we will give you a firm up-front price to repair it. This price will include everything all labor, parts, miscellaneous materials, and parts acquisition time, if any. Using this quoted service pricing method there are no longer any big surprises at the end of the job. After all, it is just as discouraging for us as for you when the repair bill grows so large that you might have considered replacing your old equipment before spending so much to fix it. With Customer Assured Pricing, you can be in control of the service cost every step of the way.

The bottom line is that James Lane Air Conditioning, Heating & Plumbing only installs the highest quality original equipment manufacturer parts or superior quality replacement parts that we know are going to last. Please let us know your comments concerning Customer Assured Pricing and any other areas in which we can be of service. No matter how small the displeasure or how minor the irritation; we want to know when you are not happy with our service. Your satisfaction is our highest priority. Thanks again for being our customer!

HVAC Terms

  • Airflow: The distribution or movement of air.
  • Air Change: The amount of air required to completely replace the air in a room or building; not to be confused with recalculated air.
  • Air Diffuser: Air distribution outlet or grille designed to direct airflow into desired patterns.
  • Air Handler: Fan-blower, filter and housing parts of a system.
  • Add On Heat Pump: Installing a heat pump in conjunction with an existing fossil fuel furnace. The result is a dual fuel system.
  • Balance Point: The lowest outdoor temperature at which the refrigeration cycle of a heat pump will supply the heating requirements without the aid of a supplementary heat source.
  • Blower (Fan): An air handling device for moving air in a distribution system.
  • BTU (British Thermal Unit):Quantity of heat required to raise the temperature of one pound of water one degree Fahrenheit.
  • Charge: Amount of refrigerant placed in a refrigerating unit.
  • Comfort Zone: The range of temperatures, humidifies and air velocities at which the greatest percentage of people feel comfortable.
  • Compressor: Pump of a refrigerating mechanism which draws a low pressure on cooling side of refrigerant cycle and squeezes or compresses the gas into the high pressure or condensing side of the cycle.
  • Condensing Unit: Part of a refrigerating mechanism which pumps vaporized refrigerant from the evaporator, compresses it, liquefies it in the condenser and returns it to the refrigerant control. The outdoor portion of a split system air conditioner contains the compressor and outdoor coil.
  • Dehumidification: The reduction of water vapor in air by cooling the air below the dew point; removal of water vapor from air by chemical means, refrigeration, etc.
  • Defrost Cycle: The process of removing ice or frost buildup from the outdoor coil during the heating season.
  • Duct: A pipe or closed conduit made of sheet metal, fiberglass board, or other suitable material used for conducting air to and from an air handling unit.
  • Emergency Heat (Supplementary Electric Heat): The back up electric heat built into a heat pump system. The same as an auxiliary heater, except it is used exclusively as the heat source when the heat pump needs repair.
  • Filter: A device for removing dust particles from air or unwanted elements from liquids.
  • Furnace: That part of an environmental system which converts gas, oil, electricity or other fuel into heat for distribution within a structure.
  • Heat Gain: The amount of heat gained, measured in BTU’s, from a space to be conditioned, at the local summer outdoor design temperature and a specified indoor design condition.
  • Heat Loss: The amount of heat lost, measured in BTU’s from a space to be conditioned, at the local winter outdoor design temperature and a specified indoor design condition.
  • Heat Pump: Compression cycle system used to supply heat to a temperature controlled space. Same system can also remove heat from the same space.
  • Humidifier: A device that adds moisture to warm air being circulated or directed into a space.
  • Humidistat: A device designed to regulate humidity input by reacting to changes in the moisture content of the air.
  • Infiltration: Air flow inward into a space through walls, leaks around doors and windows or through the building materials used in the structure.
  • Indoor Unit: This is usually located inside the house and contains the indoor coil, fan, motor, and filtering device, sometimes called the air handler.
  • Indoor Coil: Refrigerant containing portion of a fan coil unit similar to a car radiator, typically made of several rows of copper tubing with aluminum fins.
  • Outdoor Coil: Refrigerant containing portion of a fan coil unit similar to a car radiator, typically made of several rows of copper tubing with aluminum fins.
  • Refrigerant: Substance used in refrigerating mechanism. It absorbs heat in evaporator by change of state from a liquid to a gas, and releases its heat in a condenser as the substance returns from the gaseous state back to a liquid state.
  • Register: Combination grille and damper assembly covering an air opening or end of an air duct.
  • Return Air: Air drawn into a heating unit after having been circulated from the heater’s output supply to a room.
  • SEER (Seasonal Energy Efficiency Ratio): The total cooling of a central unitary air conditioner or unitary heat pump in Btu’s during its normal annual usage period for cooling divided by the total electric energy input in watt-hours during the same period.
  • Set point: The temperature to which a thermostat is set to result in a desired heated space temperature.
  • Split System: Refrigeration or air conditioning installation, which places condensing unit outside or away from evaporator. Also applicable to heat pump installations.
  • Thermostat: A temperature sensitive switch for controlling the operation of a heater or furnace